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How to renew your policy

Stay covered

If you hold an active AllClear Gold or Gold Plus or Traveller policy you can call us on 0800 848 8690 or login in at AllClear Loyalty.


Quick: Start a new quote with your personal details already saved

 Easy: Plan your holidays with peace of mind for another 12 months

 Covered: Ongoing cancellation cover up to £5K per person


For all other providers, you will need to get a new quote here.

If you are having difficulty accessing your Loyalty account, please remember your login information is case-sensitive and must be entered as shown on your policy documents. If you still need help, please speak with us on [lc] or give us a call on 0800 848 8690. 

Can you re-use the medical declaration from your previous travel insurance policy?

You’ll need to complete a new medical declaration for each travel policy you take out with us. We understand that this can be a little frustrating having to redeclare medical conditions when getting a new quote.

But this is because our medical condition question sets are reviewed and amended regularly in line with medical science progress. This means the questions you answered on your last policy may have subsequently been amended, deleted or added to and will therefore not be the same as in your last declaration.

So we ask that you get a new quote to ensure we have accurate and up-to-date information to make sure you will be fully covered.

When you can buy another policy

You can buy another policy up to 31 days in advance of the expiry date.

Can you delay your renewal?

You will only be able to use the Loyalty site if you take out your new policy before your old one expires.

Your premium is higher than last year

When calculating the price of a quote, the Underwriter primarily takes into consideration the following: the likelihood of your medical conditions requiring treatment whilst abroad; the health care costs of your chosen destination and its distance from the UK should repatriation be needed; and lastly the level of benefits being offered to you.

If none of the above factors have changed, then the price increase could simply be that you are a year older – or a change of rating in our quote system.

Expiry of your annual multi-trip policy

To find out when your policy expires, just look at the policy expiry date within your policy schedule.

If you cannot find your policy schedule, please contact us on [lc].

If you’re having trouble logging into your renewal account

First, make sure you’re on the AllClear Loyalty website.

Next, remember your login information is case-sensitive.

Your details must be entered as shown on your policy documents, including capital letters.

After logging in, please select Buy my policy to get a new quote.

If you still need help, please speak with us on [lc] or call us on 0800 848 8690.