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Opening Hours

  • Mon-Fri: 8:30am - 8pm
  • Sat: 9am - 5:30pm
  • Sun: 10am - 5pm

Telephone Numbers for Travel Claims

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Policy Name No. for Travel Claims
AllClear Gold 01420 383 014
AllClear Gold Plus 01420 383 014
Black Travel Insurance Premier 01420 383 014
Black Travel Insurance Premier Plus 01420 383 014
Breeze Silver 01702 427 172
Breeze Platinum 01702 427 172
Explorer 0203 829 3828
Flexicover Standard 0203 824 0716
Flexicover Premier 0203 824 0716
Free Spirit Super 02392 419 879
Free Spirit Super Duper 02392 419 879
Good To Go Classic 0203 829 3815
Good To Go Silver 0203 829 3815
Good To Go Gold 0203 829 3815
Good To Go Platinum 0203 829 3815
OK To Travel Premier 0203 829 6761
OK To Travel Premier Plus 0203 829 6761
OK To Travel Premier Extra 0203 829 6761
Spectrum Travel Insurance Standard 0203 824 0716
Spectrum Travel Insurance Premier 0203 824 0716
Tailor Made Basic 01420 383 014
Tailor Made Comprehensive 01420 383 014
Travel Toad Travel Insurance Light 01420 383 014
Travel Toad Travel Insurance Lighter 01420 383 014
Traveller 01420 383 014
Traveller Basic 01420 383 014
Traveller Standard 01420 383 014
Trust2Travel Economy 01420 383 010
Trust2Travel Standard 01420 383 010
Trust2Travel Premier 01420 383 010
Zurich Basic – from abroad 01242 218 164
Zurich Basic – from the UK 0800 923 4214
Zurich Standard – from abroad 01242 218 164
Zurich Standard – from the UK 0800 923 4214
Zurich Extra – from abroad 01242 218 164
Zurich Extra – from the UK 0800 923 4214
About Us
Our mission is to help anyone with pre-existing medical conditions to get the insurance they want and need.
We're passionate about offering value to customers of any age, with any condition. Our heritage in travel insurance means that we help customers travel anywhere in the world. Read More >>
Contact Information
Gibraltar Office
IES Limited, Portland House Glacis Road, Gibraltar, GX11 1AA
UK Office
AllClear Insurance Services Limited, AllClear House 1 Redwing Court, Ashton Road, Romford, Essex RM3 8QQ
Australia Office
AllClear Insurance Services PTY Limited, Suite 1.04, Level 1 19 Harris Street, Pyrmont, Sydney, NSW
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AllClear Travel Insurance is arranged by IES Limited, which is registered in Gibraltar company number 117274. Registered Office: 1st Floor, Portland House, Glacis Road, Gibraltar, GX11 1AA. IES Limited is licensed and regulated by the Gibraltar Financial Services Commission number FSC25393 and trades into the UK on a freedom of services basis, FCA FRN 824283. We are remunerated by commission for the arrangement, service and renewal of your insurance policy. We may receive a profit share payment from some of our insurers if they achieve performance targets across their product portfolio. AllClear Travel Insurance is administered by AllClear Insurance Services Limited, registered in England No. 04255112. Registered Office: AllClear House, 1 Redwing Court, Ashton Road, Romford, RM3 8QQ. Authorised and Regulated by the Financial Conduct Authority firm reference number 311244. AllClear is a registered trademark.