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Why your policy documents are password protected

New Data Protection Regulation

As of 25th May 2018, new Data Protection laws require all documents containing personal or sensitive information to be password encrypted.

For this reason, all your policy documents sent to you will be password protected.

We understand this causes an extra step for you receiving your documents, but we hope you understand the benefits of keeping your information secure.

Having any trouble entering your password?

You will need to enter your postcode and the last 3 numbers of your telephone number. And importantly, in this format:

  • With the postcode in capital letters
  • With no gaps between any of the letters or numbers

Here is an example:

Postcode: RM38QQ

Telephone number: 0800 000 0000

Password: RM38QQ000