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If you’re getting stuck in a loop of questions

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Medical condition being duplicated on the system

Often questions can link medical conditions together.

Answering the same questions about a condition can cause duplication, and sometimes a loop of questions.

When you’re being asked a question about a condition already noted, please select the Already declared answer.

This will prevent the same questions from being asked again, and avoid duplication.

The video below shows an example of this step.

If you're getting stuck in a loop of questions: Video explanation