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Home » AllClear Awards

Our Awards

AllClear are proud to have won many prestigious industry awards, most importantly for our excellent customer care. Our team's dedication to understanding and addressing individual needs, especially those with pre-existing medical conditions, is reflected in these awards.

2025

Insurance Times Awards, Customer Champion of the Year

WINNER

Insurance Times Awards, Customer Champion of the Year

UK Broker Awards, Customer Care

WINNER

UK Broker Awards, Customer Care

UK Broker Awards, Overall Broker of the Year

WINNER

UK Broker Awards, Overall Broker of the Year

2024

Broker Innovation Awards 2023, Customer service award

WINNER

Broker Innovation Awards 2024, Personal Lines - Broker of the Year

Best Companies 1-Star Accreditation 2024

VERY GOOD

Best Companies 1-Star Accreditation 2024

Corporate Engagement Awards, Bronze, Long Term Commitment with Stroke Association

WINNER

Corporate Engagement Awards, Bronze, Long Term Commitment with Stroke Association

Customer service, UK Broker Awards

WINNER

Customer service, UK Broker Awards

2023

Insurance Times Awards 2023, Customer Champion of the Year - Broker

WINNER

Insurance Times Awards 2023, Customer Champion of the Year - Broker

UK Broker Awards 2023, Customer service award

WINNER

UK Broker Awards 2023, Customer service award

Broker Innovation Awards, Personal Lines Broker of the Year

WINNER

Broker Innovation Awards, Personal Lines Broker of the Year

Broker Innovation Awards, Digital Intermediary

WINNER

Broker Innovation Awards, Digital Intermediary

Broker Innovation awards, Outstanding Service to the Customer

WINNER

Broker Innovation awards, Outstanding Service to the Customer

UK Broker Awards, Personal Lines Broker of the Year

WINNER

UK Broker Awards, Personal Lines Broker of the Year

2022

UK Broker Awards, Personal Lines Broker of the Year

WINNER

UK Broker Awards, Personal Lines Broker of the Year

Insurance Times, Personal Lines Broker of the Year

BRONZE WINNER

Insurance Times, Personal Lines Broker of the Year

Broker Innovation Awards, Personal Lines Broker of the Year

WINNER

Broker Innovation Awards, Personal Lines Broker of the Year

Broker Innovation Awards, Customer Service

WINNER

Broker Innovation Awards, Customer Service

2021

British Insurance Awards, Brand Management

WINNER

British Insurance Awards, Brand Management

British Insurance Awards, Customer Care

WINNER

British Insurance Awards, Customer Care

2020

Insurance Times, Customer Champion of the Year

BRONZE WINNER

Insurance Times, Customer Champion of the Year

2019

UK Broker Awards, Personal Lines Broker of the Year

WINNER

UK Broker Awards, Personal Lines Broker of the Year

Broker Innovation Awards, Personal Lines Broker of the Year

WINNER

Broker Innovation Awards, Personal Lines Broker of the Year

UK Customer Experience Awards, Customers at the Heart of Everything

SILVER WINNER

UK Customer Experience Awards, Customers at the Heart of Everything

Insurance Times, Customer Champion of the Year

BRONZE WINNER

Insurance Times, Customer Champion of the Year

British Insurance Awards, Personal Lines Broker of the Year

WINNER

British Insurance Awards, Personal Lines Broker of the Year

European Contact Centre and Customer Service Awards Best Voice of the Employee Programme

WINNER

European Contact Centre and Customer Service Awards Best Voice of the Employee Programme

European Contact Centre and Customer Service Awards. Most Effective Learning and Development Initiative

WINNER

European Contact Centre and Customer Service Awards. Most Effective Learning and Development Initiative

2018

Insurance Times Awards, Personal Lines Broker of the Year

WINNER

Insurance Times Awards, Personal Lines Broker of the Year

Drum Search Awards, Best SEO Campaign of the Year

WINNER

Drum Search Awards, Best SEO Campaign of the Year

Best Companies to Work For Accreditation

Best Companies to Work For Accreditation

About Us
Our mission is to help anyone with pre-existing medical conditions to get the insurance they want and need.
We're passionate about offering value to customers of any age, with any condition. Our heritage in travel insurance means that we help customers travel anywhere in the world. Read More >>
Contact Information
Gibraltar Office
IES Limited, Portland House, Glacis Road, Gibraltar, GX11 1AA
UK Office
AllClear Insurance Services Limited, AllClear House, 1 Redwing Court, Ashton Road, Romford, Essex, RM3 8QQ
Australia Office
AllClear Travel Insurance, Level 9, 35 Clarence Street, Sydney NSW 2000, Australia
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AllClear Travel Insurance is arranged by IES Limited, which is registered in Gibraltar company number 117274. Registered Office: 1st Floor, Portland House, Glacis Road, Gibraltar, GX11 1AA. IES Limited is licensed and regulated by the Gibraltar Financial Services Commission number FSC25393 and trades into the UK on a freedom of services basis, FCA FRN 824283. We receive commission from the insurer for the sale, service, and renewal of the insurance policy on your behalf. This commission is included in the premium you pay and does not constitute an additional fee. We may also receive an additional profit share commission if we meet certain targets set by the insurer. Additionally, our staff may receive monthly or periodic incentives and bonus payments based on their performance, which is evaluated against various targets, including the quality of service provided to you. AllClear Travel Insurance is administered by AllClear Insurance Services Limited, registered in England No. 04255112. Registered Office: AllClear House, 1 Redwing Court, Ashton Road, Romford, RM3 8QQ. Authorised and Regulated by the Financial Conduct Authority firm reference number 311244. AllClear is a registered trademark.