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AllClear Terms and Conditions

AllClear Team
Last updated 9 September 2021

Cover Offered

All ages.

AllClear does not operate a maximum age limit for single trip or annual multi-trip policies. Some cover options may not be available to all ages such as winter sports cover where the maximum age is 65. Children under 18 can be covered but there must be an adult named on the policy too.

All conditions.

AllClear does not exclude cover for any individual medical condition or condition groups. Whilst we endeavour to include as many conditions and synonyms as possible in our database we do not guarantee that every condition can be found. If you cannot find your specific condition then please call our contact centre who will advise how to screen and cover your condition.

All destinations.

AllClear can cover you for all destinations but please be advised that if you are travelling to a country or to a region of a country where the Foreign and Commonwealth Office (FCO) has advised against travel then there is no cover under any section of the policy. Please check the FCO website for the latest information.

https://www.gov.uk/foreign-travel-advice

AllClear does not guarantee that it will be able to offer cover in all circumstances if a combination of age, policy type, number and severity of pre-existing medical conditions exceeds our underwriting limits. AllClear can only offer cover for a terminal prognosis if the prognosis is more than 6 months at your trip return date.

Quote Prices

The prices shown on this website are only valid at the time they are generated.  We reserve the right to change our prices or other details at any time. Prices may fluctuate. If you purchase a policy over the phone our sales consultants will confirm the correct price before you make a purchase. We reserve the right to withdraw prices without notice.

Discounts

  • Discounts are only available for AllClear Gold, AllClear Gold Plus and AllClear Platinum policies.
  • Percentage discounts (e.g. 15%, 20% etc.) are available to customers who purchase a policy and are applied as detailed in the promotional material.
  • Sometimes our promotional offers will be exclusive to policies purchased through either our Call Centre or online at allcleartravel.co.uk.
  • Discounts only apply to the base premium of your travel insurance quote and do not apply to any premium generated to cover medical conditions.
  • Unless specifically stated in the promotional material, percentage discounts are not applicable to AllClear Cruise Gold or AllClear Cruise Platinum policies.
  • Policies can be purchased over the phone or online at allcleartravel.co.uk.
  • To qualify for the relevant discount, customers must quote the discount code at the time of purchase.
  • Customers must refer to the promotional material for qualifying dates, if applicable.
  • The discount value is as stated on relevant promotional material.
  • AllClear reserves the right to change the offer at any time.
  • No cash alternative will be given.
  • The offer cannot be redeemed against existing policies.
  • The discount offer cannot be used in conjunction with any other offer.
  • Only one discount can be applied to each policy. Some discounts are offered via promotional code and some are generated by our system. For an extremely small number of policies (0.3%) a system generated discount will supersede promotional discounts, for example where very complex medical conditions generate a significantly high premium, AllClear may choose to substantially discount this, to offer cover to customers who without this discount may not have access to comprehensive, affordable cover. This type of discount may apply for new as well as returning customers. We hope this makes a difference in the marketplace and aligns our core values with our customers. We believe everyone has the right to travel.
  • AllClear reserves the right to amend these rules at any time.

Competition

Inspiring Travel Story Competition 2021 T&Cs

  1. Closing date of the competition – 23:59 pm on 31/08/2021*
  2. The Competition Promoter is AllClear Limited
  3. The prize winner will be determined by the Head of Marketing at AllClear on 04/09/2021
  4. For entry into this competition, an entrant must share their travel story, via email
  5. By entering this competition, an entrant is confirming that they have the rights to the travel story and that we have permission to publish it
  6. By entering this competition, you agree to the publishing/sharing of your name and travel story for further publicity on the AllClear website, or other AllClear marketing channels
  7. AllClear Limited will notify the winner by email, no later than 04/09/2021
  8. The winner must reply to AllClear’s message with their postal address to claim their prize within 48 hours of being notified
  9. The prize will be sent to the winner by post to the address stated in their message to AllClear**
  10. Those entering our competition must be over 18 and resident in the United Kingdom
  11. Only 1 entry per email
  12. No purchase necessary
  13. Place of draw: Offices of Promoter at 1, Redwing Court, Ashton Road, Romford, Essex, RM3 8QQ.
  14. Any dispute regarding this promotion will be referred to the Promoter’s CEO whose decision will be final
  15. Entrants must not be employees or relatives of employees of any company within the AllClear group
  16. Entry implies acceptance of these Terms and Conditions
  17. Winners available on request

* We reserve the right in our absolute discretion to extend the closing date where, in our view, the entries are insufficient in number.** We reserve the right to substitute the prize for another product of the same value.

Surveys

Travel Tips Survey September Prize Draw 2021 T&Cs

  1. Closing date of the Quote Experience Survey Prize Draw July 2021 – at 23:59 on 19th September 2021*
  2. The Draw Promoter is AllClear Limited
  3. AllClear Ltd prize draws are administered by AllClear Insurance Services Limited which is registered in England No. 04255112 . Registered office: AllClear House, 1 Redwing Court, Ashton Road, Romford, RM3 8QQ. Authorised and regulated by the Financial Conduct Authority firm reference number 824283
  4. The Draw will take place on 20th September 2021
  5. To receive the prize the entrant must have given their email address, accepted the prize draw terms and conditions, completed the relevant survey, and upon email request from AllClear,  provide a postal address for the prize to be delivered **
  6. A random selection will be made from all entries to establish the Prize winner
  7. AllClear Limited will notify the winner by no later than 24th September 2021
  8. All entries may be used for further publicity on the AllClear website, or other AllClear marketing channels
  9. Those entering our prize draw must be over 18 and resident in the United Kingdom
  10. Only one entry is permitted per household
  11. Place of draw: Offices of Promoter at 1, Redwing Court, Ashton Road, Romford, Essex, RM3 8QQ
  12. Any dispute regarding this promotion will be referred to the Promoter’s CEO whose decision will be final
  13. Entrants must not be employees or relatives of employees of any company within the AllClear group
  14. Entry implies acceptance of these Terms and Conditions
  15. Winners available on request
  16. We reserve the right to amend these terms and conditions at any time

* We reserve the right in our absolute discretion to extend the closing date where, in our view, the entries are insufficient in number

Quote Experience Survey July Prize Draw 2021 T&Cs

  1. Closing date of the Quote Experience Survey Prize Draw July 2021 – at 23:59 on 31st August 2021*
  2. The Draw Promoter is AllClear Limited
  3. AllClear Ltd prize draws are administered by AllClear Insurance Services Limited which is registered in England No. 04255112 . Registered office: AllClear House, 1 Redwing Court, Ashton Road, Romford, RM3 8QQ. Authorised and regulated by the Financial Conduct Authority firm reference number 824283
  4. The Draw will take place on 3rd September 2021
  5. To receive the prize the entrant must have given their email address, accepted the prize draw terms and conditions, completed the relevant survey, and upon email request from AllClear,  provide a postal address for the prize to be delivered **
  6. A random selection will be made from all entries to establish the Prize winner
  7. AllClear Limited will notify the winner by no later than 6th September 2021
  8. All entries may be used for further publicity on the AllClear website, or other AllClear marketing channels
  9. Those entering our prize draw must be over 18 and resident in the United Kingdom
  10. Only one entry is permitted per household
  11. Place of draw: Offices of Promoter at 1, Redwing Court, Ashton Road, Romford, Essex, RM3 8QQ
  12. Any dispute regarding this promotion will be referred to the Promoter’s CEO whose decision will be final
  13. Entrants must not be employees or relatives of employees of any company within the AllClear group
  14. Entry implies acceptance of these Terms and Conditions
  15. Winners available on request
  16. We reserve the right to amend these terms and conditions at any time

* We reserve the right in our absolute discretion to extend the closing date where, in our view, the entries are insufficient in number