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Making a Claim

AllClear2
Last updated 4 November 2021

For AllClear policies bought AFTER 1st November 2021

If you need to make a claim before you travel or after you return from your trip, please contact AllClear Travel Insurance Claims helpline on 01702 427268 from 10am to 4pm Monday to Friday, or register a claim online anytime at Make a Claim.

If you need assistance while you are away, Zurich provides immediate help in the event of an insured person’s illness or injury abroad. They provide a 24hr multilingual emergency service 365 days a year. Call +44 (0) 203 467 4122.
 

For AllClear policies bought ON OR BEFORE 1st November 2021

If you need to make a claim before you travel or after you return from your trip, please contact the AllClear Travel Insurance Claims helpline on 01420 383014 from 10am to 4pm Monday to Friday, or register a claim online any time at www.reactiveclaims.com.

If you need assistance while you are away, Mapfre Assistance provides immediate help in the event of an insured person’s illness or injury abroad. They provide a 24hr multilingual emergency service 365 days a year. Call +44 (0) 207 748 0521.