chat bubble headphones

Existing Customers How can we help?

We're here to help Choose the fastest way to get support

Get your quote or renewal faster

For a new quote or renewal

Speak directly with our UK-based Travel Insurance specialists, dedicated to new quotes and renewals

Live Chat

Online customer service

Get real-time support from our UK-based customer service team.

More options to get support

Online self-service

Instant — no waiting

Quick and easy access to online self-service, available 24/7, anytime, anywhere. You can have your documents resent, update your address or contact details, and much more.

Help Centre & FAQs

Find quick answers to frequently asked questions by our customers.

Call us

Increased waiting times

Due to high demand, wait times are currently longer than usual. For faster support, our customers use online self-service or our live chat.

Travel with confidence

Get your Travel Insurance now

Home » Blog » Travel Advice » Manchester airport closure: What to do if you’re affected

Manchester airport closure: What to do if you’re affected

Flights to and from Manchester Airport faced delays and cancellations on 23rd June 2024 due to a power outage. If your holiday is impacted by the closure, you will need to contact your airline directly, who should offer you a refund or rebooking on alternative flights.

Letitia Smith
Travel Insurance Expert
Last updated June 24 2024
5 min read

Flights to and from Manchester Airport faced delays and cancellations on 23rd June 2024 due to a power outage.

What should you do if your flight was affected?

If your holiday is impacted by the closure, you will need to contact your airline directly, who should offer you a refund or rebooking on alternative flights.

You have the right to a full refund from the airline if you decide not to travel after a delay of 5 hours or more.

While delays caused by power failures at an airport are not covered under our Travel Insurance policies, if you are abroad and unable to return due to these unexpected circumstances, we will extend cover for up to 14 days free of charge, including emergency medical cover.

Letitia Smith
Travel Insurance Expert

Letitia is a Travel Insurance expert with more than 20 years experience in science and medical communication and helping people find specialist insurance. As Head of Communications at AllClear, she brings in-depth knowledge on medical cover. Letitia cares about supporting people with medical conditions to travel with confidence.

experts shield

Our content is created and reviewed by a dedicated team of experts