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What happens if you miss your port departure?

Written by: Lydia Crispin | Travel Insurance Expert
Last updated: 23 April 2024 | Created: 18 April 2024

Plenty of us dream about treating ourselves to a luxurious cruise. The open sea, the bustling ports, the leisurely pace of life on board – it’s a unique experience that can create memories to last a lifetime. But what happens if you miss the boat, literally? 

It’s a situation no one wants to find themselves in, yet it’s not as uncommon as you might think. Whether it’s due to a traffic jam, or another unexpected hiccup, missing your ship’s departure can be a stressful experience. 

However, with Cruise Travel Insurance, the stormy seas of inconvenience can turn into smooth sailing. This specialised insurance is a lifesaver, covering additional travel expenses so you can join your cruise at the next port. Without it, you could be facing a hefty bill, as rejoining your cruise without insurance can be expensive.

If you do miss a port departure, what should you do? Here are some practical tips to keep your plans on course:

    1. Plan for the unexpected: If possible, arrive at your departure point at least one day in advance, especially if it’s outside of the UK. This gives you a buffer for any travel delays and a chance to explore the port city too. Keep all your travel documents handy, and make digital copies available on your phone or in your email.
    2. Keep your cruise line informed: If you suspect you’ll miss the departure, contact your cruise line immediately. They can advise on the best course of action and may help you to make arrangements.
    3. Know your next port of call: Familiarise yourself with the cruise itinerary so you can make quick decisions if you need to catch up to the ship.
    4. Pack a day bag: Keep essential items and documents with you in case you need to fly to the next port. This includes your passport, medication, and a change of clothes.
    5. Stay calm and positive: Stress won’t help the situation. Keep a cool head, and remember that solutions are available. Your adventure is just taking a slight detour.
    6. Use technology to your advantage: Download the cruise line’s app for real-time updates and use travel apps to book last-minute flights or hotels.
    7. Get help from Port Agents: Cruise lines often have representatives in port cities to help stranded passengers. Look for them if you’re in need.

Remember, missing your cruise departure isn’t the end of the world. AllClear Travel Insurance policies can offer compensation for missing your cruise, so make sure you have Cruise Cover in place before you leave.

With Cruise Travel Insurance, a calm approach, and a bit of quick thinking, you can still enjoy your well-deserved holiday. So pack your bags (and your insurance documents), and set sail on a stress-free adventure.