Help Centre – AllClear Travel

General problems getting through the medical section

30 May 2017

Need help filling out our online medical screening process? Read our step-by-step guide to declaring pre-existing medical conditions here.

Changes in state of health

18 May 2017

Find out what to do if your state of health changes or you’re diagnosed with a new medical condition after buying your policy.

Making changes to the cover on your policy

16 May 2017

Has your state of health changed after buying your policy? Read on to see how to upgrade the region, extend or add a medical condition to your cover.

Buying your policy

16 May 2017

Confused how to find the right policy for you? Continue reading to see how we will help you find your perfect policy.

Main benefits, exclusions and excesses

16 May 2017

Read on for information on the main benefits and exclusions of our specialist travel insurance packages.

What you need to declare during the quote process

9 May 2017

Confused about declaring your medical conditions? Read on to discover what you need to declare in our medical screening process and why.

General quote problems

9 May 2017

Stuck at any point during the quote journey? Find out how to continue the process by reading our helpful tips page.

Your policy documents

3 April 2017

Read to find out how your policy documents will arrive, what to do if they haven’t arrived via post or email and which documents you need to take away with you.

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