Contact us | AllClear Travel

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0800 848 8608

Contact information

If you need to speak to a member of our customer care team, you can chat to one of our agents online via Live Chat.
Click on the blue circle in the bottom right of your screen to get started.

To obtain a quote through our UK call centre for an AllClear Gold, AllClear Gold Plus or AllClear Platinum policy please call 0800 848 8608.

For all other enquiries, please call 01708 339026.

If you require another copy of your policy, have lost, or have not received your documentation, please Submit a Request

If you need help using our website, or have any feedback please email [email protected]

For journalist and PR enquiries, please email [email protected]

To find out more about AllClear, careers and our partners please visit About AllClear.

Opening hours

Mon-Fri: 8:30am – 8pm Sat: 9am – 5:30pm Sun: 10am – 5pm

Our address

AllClear Insurance Services Limited AllClear House 1 Redwing Court Ashton Road Romford Essex RM3 8QQ

About Us

Our mission is to help anyone with pre-existing medical conditions to get the insurance they want and need.

We're passionate about offering value to customers of any age, with any condition. Our heritage in travel insurance means that we help customers travel anywhere in the world. Read More >>

Contact Information

Gibraltar Office

IES Limited, Portland House Glacis Road, Gibraltar, GX11 1AA

UK Office

AllClear Insurance Services Limited, AllClear House 1 Redwing Court, Ashton Road, Romford, Essex RM3 8QQ

Australia Office

AllClear Insurance Services PTY Limited, Suite 1.04, Level 1 19 Harris Street, Pyrmont, Sydney, NSW

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You Are in Safe Hands

AllClear Travel Insurance is arranged by IES Limited, which is registered in Gibraltar company number 117274. Registered Office: 1st Floor, Portland House, Glacis Road, Gibraltar, GX11 1AA. IES Limited is licensed and regulated by the Gibraltar Financial Services Commission number FSC25393 and trades into the UK on a freedom of services basis, FCA FRN 824283. We receive commission from the insurer for the sale, service, and renewal of the insurance policy on your behalf. This commission is included in the premium you pay and does not constitute an additional fee. We may also receive an additional profit share commission if we meet certain targets set by the insurer. Additionally, our staff may receive monthly or periodic incentives and bonus payments based on their performance, which is evaluated against various targets, including the quality of service provided to you. AllClear Travel Insurance is administered by AllClear Insurance Services Limited, registered in England No. 04255112. Registered Office: AllClear House, 1 Redwing Court, Ashton Road, Romford, RM3 8QQ. Authorised and Regulated by the Financial Conduct Authority firm reference number 311244. AllClear is a registered trademark.