Availability of Winter Sports Cover on Annual Multi-Trip Policies
3 April 2019Edit Policy Name Max Cover for Annual Multi-trip Age Limit (at date of issue) AllClear Gold 17 days total, per […]
Read more →Availability of Winter Sports Cover on Single Trips
3 April 2019Policy Name Max Cover for Single Trip Age Limit (at date of issue) AllClear Gold 17 Days Aged 65 and […]
Read more →Stop-Over Rules for Each Policy
3 April 2019Policy name Maximum Stop-over duration Rules AllClear Gold 48 hours for each required stop-over on both your outward and return […]
Read more →Single Trip Maximum Holiday Durations
3 April 2019Edit Policy name Single Trip Max Duration Region Age Limit (at date of issue) AllClear Gold 180 Days Worldwide No […]
Read more →Check the Region of Your Holiday Destination
3 April 2019The table below uses the following abbreviations: Worldwide including the USA, Mexico, Canada, and the Caribbean = WW Inc. Worldwide […]
Read more →Availability of Golf Cover on Each Policy
3 April 2019Policy Name Golf Cover Add-on Available AllClear Gold Yes AllClear Gold Plus Yes Black Travel Insurance Premier Yes Black Travel […]
Read more →Extended Stay Maximum Trip Durations
3 April 2019Policy Name Maximum Trip Duration with Extended Stay Age limit (at date of issue) AllClear Gold 50 Days or 55 […]
Read more →Telephone Numbers for Travel Claims
3 April 2019Edit Policy Name No. for Travel Claims AllClear Gold 01420 383 014 AllClear Gold Plus 01420 383 014 Black Travel […]
Read more →Emergency Medical Assistance Telephone Numbers
3 April 2019Edit Policy Name Emergency Medical Assistance No. AllClear Gold +44 (0) 207 748 0521 AllClear Gold Plus +44 (0) 207 […]
Read more →Claims Telephone Numbers for Legal and Liability Advice
3 April 2019Edit Policy Name No. for Legal & Liability Advice AllClear Gold 01420 383 014 AllClear Gold Plus 01420 383 014 […]
Read more →Online Contact Details for Making a Claim
3 April 2019Edit Policy Name Online Contact Details AllClear Gold Website: www.reactiveclaims.com Email: info@reactiveclaims.com AllClear Gold Plus Website: www.reactiveclaims.com Email: info@reactiveclaims.com Black […]
Read more →Annual Multi-Trip Maximum Trip Durations
3 April 2019Edit Policy Name Annual Multi-trip Max Duration Age limit (at date of issue) AllClear Gold 45 Days No age limit […]
Read more →Why your policy documents are password protected
17 May 2018New Data Protection Regulation As of 25th May 2018, new Data Protection laws require all documents containing personal or sensitive […]
Read more →Extended stay
9 August 2017Are you interested in extending your trip duration? Read on to find out which policies give the option, and how long you can travel for.
Read more →Which region your destination is in
20 July 2017Unsure which region your destination is in? Continue reading to find out the answer.
Read more →Exclude baggage cover
18 July 2017Read on to find out what baggage cover is and if you can exclude it from your cover.
Read more →Travelling companion cover
18 July 2017Find out if your travelling partner is covered for what happens to you and see how to add them on to your cover.
Read more →Exclude cancellation cover
18 July 2017Discover if you are able to exclude cancellation cover when getting a quote from us.
Read more →Excess waiver
18 July 2017Carry on reading to see if you can change the excess on your cover.
Read more →Golf cover
18 July 2017Learn more about which of our travel insurance policies can include golf cover.
Read more →Travel disruption
18 July 2017Read more to find out if you are covered for travel disruptions such as adverse weather and strikes.
Read more →Winter sports
18 July 2017Learn about what our winter sports cover includes. See which sports are covered and whether you are within the correct age limit.
Read more →Waiting list cover
18 July 2017Discover if you can be covered if you are on a waiting list for treatment. Is cancellation or curtailment included in your cover?
Read more →24 hour emergency medical support and repatriation
18 July 2017Read about what repatriation is and whether your insurance package includes it.
Read more →Cancellation cover
18 July 2017See what your cancellation cover includes. From when are you covered for to cancel your holiday?
Read more →Joint travel insurance policies
18 July 2017Read more to see if you can buy a joint travel insurance policy and if you can travel independently on it.
Read more →Declaring your medication
18 July 2017Discover more about our medical screening process and the questions you will be asked.
Read more →Quoting on behalf of someone else
17 July 2017Click here to see what information we will need for you to receive a quote on behalf of someone else.
Read more →Prices per person
15 June 2017Find out if the quote you have received is the total price or price per person.
Read more →Your age and your travel insurance quote
15 June 2017See when you have to declare your age and if you are within our age limit.
Read more →Getting cover after you have left the UK/RoI
7 June 2017Read on and find out if you can buy travel insurance after you have the UK or RoI.
Read more →Cover for children
6 June 2017Discover if children under the age of 18 can be covered on their own travel insurance policy and if there are any special terms and conditions.
Read more →When we need to know about your medication
6 June 2017Click here to see if you need to declare which medication you are taking when buying travel insurance.
Read more →Understanding the medical warranty and pre-existing conditions
5 June 2017See what our definition of medical warranty is. What is a pre-existing medical condition?
Read more →How long your quote lasts
5 June 2017Confused about how long your quote will last for? Learn about your quote’s validity by reading on.
Read more →Using your account
2 June 2017Get help on using your account. Where can you find your account number? How can you print out your policy documents and can you renew your policy through your account?
Read more →Password problems: How to fix them
2 June 2017Forgotten the password for your account? Read on to find out how to retrieve it.
Read more →Declaring digestive system conditions
2 June 2017Discover if you can declare ‘acid reflux’ on our travel insurance policies.
Read more →Holiday protection: End Supplier Failure and Scheduled Airline Failure
2 June 2017Read more about holiday protection insurance and how to protect yourself financially.
Read more →ABTA and ATOL: What you need to know
2 June 2017Unsure what ABTA and ATOL mean? Carry on reading to find out what they are and how they benefit you as a holidaymaker.
Read more →Declaring hypertension or high blood pressure
2 June 2017Discover if declaring ‘controlled blood pressure’ is the same as declaring ‘high blood pressure’ by reading on.
Read more →Declaring broken bones
31 May 2017Broken a bone and unsure if you have to declare which bone you have broken specifically? Learn more here.
Read more →Declaring undiagnosed conditions
31 May 2017Discover if you can buy travel insurance whilst your condition is undiagnosed and what you need to declare to us.
Read more →Declaring cancer conditions
30 May 2017Confused about how to declare a re-occurance of cancer? Carry on reading to find out the answer.
Read more →Declaring heart conditions
30 May 2017Find out what type of procedure to choose in our medical screening process when declaring angioplasty by reading this help article.
Read more →General problems getting through the medical section
30 May 2017Need help filling out our online medical screening process? Read our step-by-step guide to declaring pre-existing medical conditions here.
Read more →Terminal conditions
30 May 2017Read on to find out more about the cover we can provide for people with terminal conditions and how to purchase it.
Read more →Cover when travelling abroad for medical treatment
26 May 2017Travelling abroad to receive medical treatment? Find out if you will be covered by our travel insurance packages.
Read more →How long you can go away for on each individual trip
26 May 2017Unsure how long your single-trip policy or annual multi trip policy will cover you for? Read on to find out.
Read more →Editing your quote
18 May 2017Click here to see how you can edit or remove a medical condition from your quote during the medical travel insurance quote process.
Read more →Changes in state of health
18 May 2017Find out what to do if your state of health changes or you’re diagnosed with a new medical condition after buying your policy.
Read more →Making changes to the cover on your policy
16 May 2017Has your state of health changed after buying your policy? Read on to see how to upgrade the region, extend or add a medical condition to your cover.
Read more →Buying your policy
16 May 2017Confused how to find the right policy for you? Continue reading to see how we will help you find your perfect policy.
Read more →Payment Methods
16 May 2017Click here to see a list of the payment methods we currently accept during the travel insurance purchasing process.
Read more →Cancelling your travel insurance policy
16 May 2017Wondering how to cancel your policy or when you receive your refund? Click here to find out more information.
Read more →Being fit to travel
16 May 2017Read on to see how being unfit-to-travel can affect your travel insurance policy. Find out how to prove you are fit-to-travel.
Read more →Declaring stroke
16 May 2017Find out what you need to declare if you have or have had a stroke of any severity by reading on.
Read more →Your payment has not processed
16 May 2017Unsure why your payment has not processed? Continue reading to see our steps for resolving the issue.
Read more →Saving, retrieving or printing your quotes
16 May 2017Unsure of how to save, print or retrieve your quote? Read on to find out the answers.
Read more →Questions on the premium
16 May 2017Discover which factors affect your quote, how the premium is calculated and whether the quote given is the final price by reading on.
Read more →Main benefits, exclusions and excesses
16 May 2017Read on for information on the main benefits and exclusions of our specialist travel insurance packages.
Read more →Declaring back pain
16 May 2017Carry on reading for information on declaring back pain, including questions that have been asked by other customers.
Read more →Single trip policies
12 May 2017Learn more about our single trip policies. Is there an age limit? How soon will your cover begin after purchasing it?
Read more →Annual multi-trip policies
12 May 2017Carry on reading to find out how to purchase or amend an annual multi-trip policy and what you will be covered for.
Read more →Declaring a brain tumour
9 May 2017Continue reading to find out which types of brain tumour we cover and if you need to declare a brain tumour you had in the past.
Read more →Declaring arthritis
9 May 2017Find out if you need to declare your arthritis and to see which types of arthritis we offer cover for.
Read more →Hazardous and sporting activities
9 May 2017Learn about the cover we offer for golfing, scuba diving, winter sports, cycling and mountain rescue.
Read more →Declaring pregnancy
9 May 2017Unsure if being pregnant affects getting a quote? Read on to see if you need to declare your pregnancy and what our cover will provide you with.
Read more →What you need to declare during the quote process
9 May 2017Confused about declaring your medical conditions? Read on to discover what you need to declare in our medical screening process and why.
Read more →Annual multi-trip or single trip policies: The differences
9 May 2017Unsure if you should purchase a single trip or annual multi-trip policy? Read on to find out which one is more relevant to you.
Read more →General quote problems
9 May 2017Stuck at any point during the quote journey? Find out how to continue the process by reading our helpful tips page.
Read more →Cruise travel insurance
9 May 2017Confused about our specialist cruise travel insurance? Find out how to get a quote, whether you will be covered for land holidays and whether cruise cover is included in your medical travel insurance quote.
Read more →How to renew your policy
9 May 2017Unsure about how to renew your annual multi-trip policy? Read on to find out all your need to know about renewals and how we calculate the prices for our quotes.
Read more →Cover for non travelling relatives
9 May 2017Carry on reading to find out if you are covered for cancellation if a family member’s illness worsens.
Read more →How where you live affects your quote
8 May 2017Living abroad and wondering if you can get a quote from us? Read on to find out the answer.
Read more →FAQs about cover for travel within the UK
8 May 2017Continue reading to see if you have to enter each country you are visiting in our quote process as well as finding out which countries our travel insurance packages do not cover.
Read more →EHIC and travel insurance
8 May 2017Confused if you still need travel insurance with an EHIC card? Read on to find out more information on travelling with an EHIC card.
Read more →Your policy documents
3 April 2017Read to find out how your policy documents will arrive, what to do if they haven’t arrived via post or email and which documents you need to take away with you.
Read more →Contact information for each enquiry
3 April 2017Have an enquiry but don’t know who to speak to? Read on to discover the relevant contact information and phone number for your enquiry. You can also use live chat!
Read more →Finding your medical condition
16 March 2017Continue reading to discover how to easily navigate our quote system and how to find your medical condition.
Read more →Making a claim
8 March 2017Unsure about how to make a travel insurance claim? Read on to see our in-depth guide, highlighting everything you need to know and when you need it.
Read more →
