Ryanair Pilot Strikes: Information for AllClear Policyholders

Ryanair passengers could face disruption as the airline lost a court battle to prevent their UK pilots striking today and tomorrow (22nd – 23rd August 2019).

Although the Irish High Court decided to block a strike by Ryanair pilots based in Ireland – which was also due to start today – Ryanair has stated this will only prevent a “minority of pilots” from striking ahead of a busy bank holiday weekend.

However, despite the strikes Ryanair have said they will aim to minimise disruption for passengers and would seek to run a “full schedule of flights.”

Affected passengers will be “notified by email or text and be offered alternative flights or a refund, or be re-routed,” Ryanair has said.

Information for AllClear Policyholders

The below information applies if you are an AllClear Gold or Gold Plus policyholder.

If your trip was booked and your policy bought before the strikes became public knowledge on 8th August 2019

If your journey is delayed by 12 hours or more because of the strike, we’ll pay a fixed amount for each full 12-hour period of delay. Bear in mind that we only cover a delay to your departure, not your arrival at your destination. (We call this cover ‘Travel delay’ in our policy wording)
If your journey from the UK is delayed for more than 12 hours because of the strike and you decide not to go, we’ll pay you for your unused travel and accommodation costs which you can’t get back from elsewhere. If you booked your holiday as a package, then you should ask your tour operator or travel agent first to try to move the dates or get a refund. (We call this cover ‘Travel delay – Abandonment’ in our policy wording)

Bear in mind

You’ll need to check your policy terms and conditions to see exactly what cover your policy provides and how much you can claim for, as the two policies vary
We can only cover you for the scenarios above if you bought your policy or booked your trip before the strike became public knowledge. If you bought your policy or booked your trip after the 8th August 2019 (when the planned strikes were reported in the news), we won’t be able to cover you
The Civil Aviation Authority (CAA) has specific guidelines in relation to entitlement to compensation – please click on the following link for details: https://www.caa.co.uk/Passengers/Resolving-travel-problems/Delays-cancellations/Yourrights/Am-I-entitled-to-compensation-/

What to do

If you’re stuck overseas and you’re unable to return to the UK, your existing policy will automatically extend in line with the terms and conditions for up to 30 days to cover you until you’re reasonably able to return home
If you’re still in the UK and you haven’t travelled yet, the following rules apply:

– Where you can, you should try to get a full refund from your tour operator, travel agent or airline. We will only consider non-refundable expenses on your travel insurance policy
– If you want to rearrange your trip dates, and provided you’re not making a claim, we can transfer your policy to cover the new trip as long as it’s within three months of your original departure date, is for the same or no longer duration, and is to the same geographical area

If you need to make a claim, please contact Reactive Claims Ltd

Phone: 01420 383014
Email : [email protected]
Website: www.reactiveclaims.com

If you have any other questions, please get in touch with us.

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