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Chris Smith’s AllClear customer story

Chris Smith is an avid traveller who did not let age or medical conditions cut short his adventures.

When Chris Smith turned 70, his travel insurance – bundled within his bank account – was no longer valid, and would no longer cover him for any future journeys.

Chris is generally very fit and healthy. The issue, however, was that Chris had undergone heart surgery some 20 years previously, and while the surgery was successful, and despite having had no heart problems since, his age combined with his medical history meant that some insurers deemed Chris too high a risk.

The only medications Chris takes are cholesterol and blood thinning tablets – both standard preventative measures following this type of surgery – rather than an indication of poor health.

How did Chris make his travelling ambitions a reality?

Having travelled to more than 30 countries in his lifetime, across America, Asia and Europe, and with a keen interest in photography, culture and sightseeing, Chris and his wife, who is still under 70, were not prepared to give up their travelling aspirations.

“I had received an email from one travel insurance provider a couple of months before I turned 70, predicting my situation and suggesting I give them a call to obtain a quote,” says Chris. “However, they too declined to insure me, but helpfully directed me to AllClear Travel Insurance, a company, I was told, that specialises in travel insurance for any age, any medical condition and any destination.”

How did Chris use AllClear and what was his experience?

Upon calling AllClear, Chris purchased travel insurance to cover his upcoming trip to Barcelona, for a price that he considers reasonable.

“I think it is so important that more people know about specialist providers such as AllClear, and don’t believe themselves uninsurable or consider travelling without
adds Chris.

“I had a friend who was hospitalised following a head injury while on holiday. Luckily he was covered by his travel insurance, but hearing about what his medical bills could have cost him really brought home how important good cover is”.

“I was extremely impressed with the service from AllClear,” Chris concludes, “The customer service agent was friendly, helpful and empathetic. My age and health certainly don’t pose a physical barrier for me to travel, so I am very pleased to have found an insurance provider that can help me to fulfil my travelling aspirations with peace of mind.”

Are you over 70 and planning a trip?

If you’re interested in over 70s travel insurance you can compare multiple quotes in one place with AllClear.

Benefits of AllClear Cover

Gold Gold Plus Platinum
Emergency medical expenses and Repatriation costs Up to £10m Up to £15m Unlimited
Cancellation* and Curtailment Up to £2k Up to £15k Up to £25k
Travel Delay Up to £300 Up to £1,500 Up to £1,500
Recuperation stay
Personal Belongings Up to £2k Up to £2.5k Up to £5k
Personal liability Up to £2m Up to £2m Up to £2m
Legal protection cover Up to £50k Up to £50k Up to £100k
* If you buy a policy which includes cancellation cover
All these figures are per person and per trip

Simple 3 step quote process

1. Call us or click a quote button on our site

Once you are ready to start the quote process, the first step is to provide your personal details and information about your holiday plans.

2. Complete our simple medical screening process

You then declare the medical conditions for you (and any other travellers) and answer the specifically designed medical questions.

3. Get your quotes

You will then get your quotes and can either proceed to buy, or save your quote, at this stage.

Author notes

Written by Lydia Crispin, MA Content Creator at AllClear
Edited by Letitia Smith, M.Sc. Content Manager at AllClear

Written by: Lydia Crispin | Travel Insurance Expert
Last Updated: 22 September 2022

† Based on Trustpilot reviews of all companies in the Travel Insurance Company category that have over 70,000 reviews as of January 2024. AllClear Gold Plus achieved a Which? Best Buy.