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Huge powercuts in Spain and Portugal: Information for policyholders

 

Letitia Smith
Travel Insurance Expert
Last updated April 28 2025
5 min read

 

A massive power cut has hit large parts of Spain and Portugal. This is an evolving situation, follow our live blog for updates.

28/4/25 17.11 GMT

The president of the EU Council and the Portuguese prime minister say there’s “no indication” of a cyber attack.

The Portuguese electricity operator earlier said the outage was caused by a “rare” atmospheric phenomenon, related to variations in temperatures.

The Spanish electricity operator says some power is being restored to several parts of the Iberian peninsular.

If you are an AllClear policyholder yet to travel

  • Contact your airline or tour operator for details in the first instance. We have added some useful links at the end of this article. There is no cover under our policies for delay or cancellation caused by airport closure due to a power outage.
  • If you’re changing the dates of your trip, you can contact us to change cover dates to a new date that is within 30 days of your original departure date. This change will be free of charge.

If you are an AllClear policyholder abroad

  • Our customer care team are fully briefed and here to help and guide you if you’re abroad and concerned about your travel plans.
  • Cover will be extended free of charge for 7 days if you’re stuck abroad and currently unable to get home due to this event.
Letitia Smith
Travel Insurance Expert

Letitia is a Travel Insurance expert with more than 20 years experience in science and medical communication and helping people find specialist insurance. As Head of Communications at AllClear, she brings in-depth knowledge on medical cover. Letitia cares about supporting people with medical conditions to travel with confidence.

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