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Coronavirus help centre

Written by: Russell Wallace | Travel Insurance Expert
Last updated: 23 February 2024 | Created: 18 May 2021

Last updated on February 23rd, 2024 at 03:10 pm

Whether you’re an existing policyholder or looking for a new policy, read our helpful guide so you can travel with confidence.

From our recent customer survey, we know you still have the appetite for travel and adventure but you understandably want to be safe and have peace of mind. In fact, more than 40%* of you said that Travel Insurance is more important to you than ever before.

So we’re here to help you make sense of Travel Insurance and understand the cover available to you, including cover for Covid-19. We also explain how you might want to prepare differently when you next go on holiday.

Whether you have an existing policy or are looking to buy new Travel Insurance with Coronavirus cover, we can help.

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About Us

Our mission is to help anyone with pre-existing medical conditions to get the insurance they want and need.

We're passionate about offering value to customers of any age, with any condition. Our heritage in travel insurance means that we help customers travel anywhere in the world. Read More >>

Contact Information

Gibraltar Office

IES Limited, Portland House Glacis Road, Gibraltar, GX11 1AA

UK Office

AllClear Insurance Services Limited, AllClear House 1 Redwing Court, Ashton Road, Romford, Essex RM3 8QQ

Australia Office

AllClear Insurance Services PTY Limited, Suite 1.04, Level 1 19 Harris Street, Pyrmont, Sydney, NSW

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AllClear Travel Insurance is arranged by IES Limited, which is registered in Gibraltar company number 117274. Registered Office: 1st Floor, Portland House, Glacis Road, Gibraltar, GX11 1AA. IES Limited is licensed and regulated by the Gibraltar Financial Services Commission number FSC25393 and trades into the UK on a freedom of services basis, FCA FRN 824283. We are remunerated by commission for the arrangement, service and renewal of your insurance policy. We may receive a profit share payment from some of our insurers if they achieve performance targets across their product portfolio. AllClear Travel Insurance is administered by AllClear Insurance Services Limited, registered in England No. 04255112. Registered Office: AllClear House, 1 Redwing Court, Ashton Road, Romford, RM3 8QQ. Authorised and Regulated by the Financial Conduct Authority firm reference number 311244. AllClear is a registered trademark.