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Any reference to Coronavirus (COVID-19) throughout our FAQs also includes SARS-CoV-2 (severe acute respiratory syndrome coronavirus), as well as any variation or mutation of these conditions. Wherever we say that we will ‘consider' claims, be aware this will be in line with your policy's specific terms and conditions. This does not guarantee your claim will be paid.
Policies purchased from 27th June only provide Covid cover where the insured/s have had the recommended vaccines.
Where you can, you should try to get a full refund from your travel company, tour operator or travel agent or credit card provider. We'll only consider non-refundable expenses on your travel insurance policy.