Find out more about our Coronavirus cover
CALL
0800 077 777
Freephone Our UK Call Centre
0800 077 777
Be covered in minutes
Did you find this article useful?

Sorry!

How can we improve this article?

[contact-form-7 id="19018" title="help centre feedback form"]
Thanks for your feedback!

Password problems: How to fix them

Page contents

What should you do if you don’t know what your password is?

Your password is usually your account number – unless you have already personalised it.

If you are still unsure of your password, our Customer Care Team on Live Chat can help you retrieve it.