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Home » Travel insurance » Travel Insurance for Medical Conditions

Why do you need Travel Insurance with medical conditions?

With comprehensive Medical Travel Insurance, you’re covered for medical emergencies up to £15 million. This includes all your medical conditions that you have declared and cover for COVID-19. You’ll also be covered up to £15K if you need to cancel your holiday because of your medical condition.

While you’re away, you’ll have access to 24-hour medical emergency assistance. You can claim benefits when you’re treated abroad as an in-patient.

As well as the Travel Insurance with medical cover, you’ll still be covered for other standard benefits such as lost luggage (up to £3K). As long as there are no FCDO restrictions, for example relating to the Covid-19 pandemic, you’ll be covered for travel to any country in the world.

On the other hand, without comprehensive cover, you could be liable for very large medical bills.  The Association of British Insurers found that emergency medical assistance in some areas of Europe can exceed £250,000.

You’ll have to pay for transport home if you have a medical emergency. An air ambulance from the USA, for example, could cost you £80K to £100K.

Clinical Nurse Specialist, Kay Greveson explains more:  “People often do not realise the cost of medical emergencies abroad. It’s natural that people believe it won’t happen to them, but even the most well-managed conditions need to be covered, in case the unexpected happens.”

We’re the UK’s Number 1 for Travel Insurance1. AllClear medical travel insurance can cover: All medical conditions. All ages. With the right travel medical insurance, you can travel with peace of mind, knowing we’ll be there just in case.

Covid cover when travelling with medical conditions

The pandemic has demonstrated how quality Travel Insurance that covers Covid-19  can help you travel with confidence.

In our 2021 AllClear Annual Travel Survey, 40% of you told us that Travel Insurance is even more important since the Coronavirus pandemic. 36% said the best possible travel insurance that would cover you for COVID-19 was now a top priority. 50% of those surveyed had a holiday cancelled in 2020 because of COVID-19 related factors.

Our Covid-19 cover has been rated Superior by a leading independent UK Consumer Champion and is included with AllClear policies at no extra cost. This means you’ll be covered if you need to cancel your holiday because you’re diagnosed with Covid, or for emergency medical expenses if you contract Covid  while on holiday.

Our customer tells their Covid-19 travel story


AllClear customer, Joe Edgar and his wife, from Glasgow, were on a holiday in Australia for a family wedding back in March 2020, and found themselves stranded with no way to get home due to the Coronavirus pandemic. After multiple cancelled flights, Joe called AllClear, his insurance company, to see if they could help him….Read more.

Benefits of AllClear Cover

Gold Gold Plus Platinum
Emergency medical expenses and Repatriation costs Up to £10m Up to £15m Up to £15m
Cancellation* and Curtailment Up to £2k Up to £15k Up to £25k
Extended cover 30 days FREE 30 days FREE 30 days FREE
Friend or relative to travel from your home area to stay with you if you fall ill with Covid-19 Up to £2k Up to £2k Up to £2k
Travel Delay Up to £100 Up to £350 Up to £500
Recuperation stay
Cost of return flight due to COVID-19
Personal Belongings Up to £2k Up to £2.5k Up to £3k
Personal liability Up to £2m Up to £2m Up to £2m
Legal protection cover Up to £50k Up to £50k Up to £100k
* If you buy a policy which includes cancellation cover
All these figures are per person and per trip

Will you be covered if you’re travelling during the COVID-19 pandemic?

There are three things to check so that you can make sure you're covered:

  • You must be fit to travel
  • The FCDO must NOT have advised against travel to your destination - check the FCDO travel advice
  • You must follow the local government advice for your destination, checking and following their guidelines and entry requirements

You can then be covered for emergency medical expenses and cancellation for a positive diagnosis of COVID-19, with AllClear travel insurance with enhanced Coronavirus cover. Existing policyholders should read our Frequently Asked Questions if your trip is affected by Covid-19.

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So what’s a pre-existing medical condition?

A pre-existing medical condition is any illness or injury you’ve experienced symptoms, treatment, investigations, surgery, or medical appointments within the last two years. These include diabetes, COPD, heart disease or cancer.

Declaring all pre-existing conditions on your travel health insurance policy will make sure you’re covered if you need treatment when abroad.

When you get a quote with AllClear, we would consider a medical condition to be:

  1. Any condition you have received treatment for, including
  2. Any medical condition where  you have undergone surgery, in or out-patient treatment, tests or investigations in a hospital, clinic or GP surgery within the last 5 years
  3. Any condition where you have been prescribed medication in the last 5 years.

You can choose to declare your pre-existing medical condition to us when quoting online or over the phone, whichever you prefer.

The medical screening process is a set of simple questions that determines the likelihood of you needing medical assistance while abroad. Here are just some of the medical conditions where we offer cover:

Clinical Nurse specialist, Kay Greveson, says: “Everyone has the right to travel and a medical condition should not be a barrier to taking a trip or holiday. However, a pre-existing medical condition can be affected by changes in temperature and climate and should always be declared, even if it is being controlled by medication.

Read AllClear Trustpilot Reviews

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Medical Travel Insurance and the GHIC

From January 2021, the GHIC replaces the European Health Insurance Card (EHIC). This card means you’ll receive treatment in EU countries as though you were a local citizen.

However, the EHIC isn’t a substitute for travel insurance. It doesn’t cover you for:

  • the costs of rescue and repatriation (an air ambulance from Spain back to the UK costs £10,000 or more)
  • lost or stolen property such as passports, baggage or precious items
  • losses from trip cancellation, curtailment and interruption
  • extra travel and accommodation costs due to illness
  • any medical treatment needed outside of the EU

How is the cost of holiday insurance with medical conditions calculated?

We consider a number of factors when calculating the premium (price of the policy).

These include the destination you’re travelling to. Spain, the United States and Canada are among the more expensive countries for medical treatment.

Other factors are: the length of your trip; the type and severity of your medical conditions; your age and the level of benefits being offered to you. Quote premiums may vary by provider because they may offer different levels of cover, excesses and upgrades.

What is the medical screening process?

The medical screening process is a sequence of questions relating to your medical condition(s) that you’ll answer when completing your travel insurance quote. You’ll need to complete the medical screening process when getting a quote via our website or over the telephone.

How to make sure you’re ‘fit to travel’?

You don’t need to provide us with a certificate from your doctor, but you’ll need to confirm you’re fit to travel when buying your policy.

If you need to make a claim, you may need a letter from your doctor confirming that you were fit to travel at the time you bought your policy, and the date when you were declared unfit to travel.

What is medical emergency assistance?

If you have a medical emergency, the emergency medical assistance company will liaise with the hospital and medical professionals during your treatment. If needed, they’ll arrange for your return home. All our providers offer 24-hour medical emergency assistance.

Your medical condition is undiagnosed, can you still get cover?

We need to know the name of your medical condition. If you have a currently undiagnosed condition you’ll need to wait until your GP or consultant has given you a diagnosis. Then you can get a quote.

What do you need to do about your prescription medication?

We suggest you carry extra supplies in case you’re delayed abroad. Subject to airline restrictions, carry your medication in your hand luggage and not in checked-in bags.

Also, it’s useful to travel with a copy of your prescriptions. Always check that your medications are not prohibited in the destination you’re travelling to.

By Letitia Smith MSc, Content Manager at AllClear.

Reviewed by Kay Greveson, Clinical nurse specialist and Chair of IBD Passport charity. Kay is a qualified independent nurse prescriber and has been an IBD specialist nurse since 2005. Kay’s research interests include travel health and IBD.

1 Ranked first Overall for Travel Insurance on SmartMoneyPeople.com from over 14,300 independent customer reviews on 27/01/2021.

[1] Based on Trustpilot reviews of all companies in the Travel Insurance Company category that have over 25,000 reviews as of May 2021.